FAQ

the answers at all your questions

FAQ

Many informations are contained on our race website (schedule, time, courses, regulations, hotels, street directions etc).
Remember to visit our website to find answers at your questions!

Hereafter we examine some deals which are subject to recurring questions in hopes to satisfy your doubts.






INDICE

CLOTHING RACE: what clothing is allowed during the race?
WETSUIT: is wetsuit needed?
COURSES: how are course made?
BIKE: What features should have the bike? Is it possible to participate with aero bike?
TRAIL: is the trail allowed in bike race?
RACE PACK: what does the race pack contain?
TIME LIMIT: what is the maximum time allowed to finish the race?
N. CARD FITRI: I’m not yet in possession of the card number Fitri. How can I sign up?
REFUND: is it possible to receive a refund of the registration fee paid?
NON-PARTICIPATION: I registered but I can’t participate, how can I keep the registration fee?
RACE PACK COLLECTION: if I lost the registration confirmation e-mail can I collect the race pack?
DAYPASS: how can I subscribe the Daypass?
HOTEL: are there partner hotels for the athletes?
REGISTRATIONS DEADLINE: when does the registration close?
REGISTRATION STATUS: how can I verify my membership or add services?
SCHEDULE: what are the secretariat opening hours and the access hours to the transition area?
MINORS: can minor atlethes partecipate?
REPLACEMENTS: I can’t partecipate, can another atlethe replace me?
TEAM: is it possible to make a registration for an entire group belonging to a team?
MEMBERSHIP: can I shift from being registered as daypass to affiliated Fitri?
PARKING: Where can I park? Can I park with the camper:?
RENTAL:is it possible to rent the wetsuit or the bike or buy the body at the race village?






CLOTHING RACE: what clothing is allowed during the race? Torna all'indice

During the swim course is allowed the use of competition swimsuit or the triathlon body. If the judges decreed that, you will need to wear over them the wetsuit.
The competitor must wear only: body / swimsuit, swimming cap, swim goggles, nose clips and wetsuit (only if it’s allowed).

Remember that, as per FITRI regulation, you can wear the whole body; the broken body can only be used if the distance between top and shorts does not exceed 15 cm behind. For more details, please refer to the FITRI technical regulations.
During the change from swim to bike is necessary to remove the suit and, for those who made the swim course with the swimsuit, wearing the body of the race.
At the transition area you will have been previously placed all the necessary equipment to deal with bike and run course: cycling shoes, running shoes, helmet (approved and mandatory), goggles etc.

About run course the athlete must wear the appropriate running shoes and keep wearing the triathlon body.

IMPORTANT: It’s important well positioning the bib number that must be visible in bike and run course.
Each athlete must use the appropriate removable tattoos to stamp bib number on the arm and calf.




WETSUIT: is wetsuit needed? Torna all'indice

As said by Fitri regulation, it’s not possible to know in advance whether it will be required to wear the wetsuit.
The judges, about an hour from the start of the swim course, measure the temperature of the water and communicate to athletes if the suit will be mandatory, optional or prohibited.




COURSES: how are course made? Torna all'indice

It’s possible to view all the details about swim, bike and run course directly on the race site, within the COURSES section; Here you can see the features of courses and detailed maps.
It’s also possible to access on Garmin Italy website in order to download the circuits on your devices.




BIKE: What features should have the bike? Is it possible to participate with aero bike? Torna all'indice

The features that the bike must have according to the rules are indicated in the last part of the technical FITRI regulation.

The aero bike are prohibited in races where the trail is permitted (legal draft), but prohibited in no draft races. The TriO Events races are legal draft races, then you can not use the aero bike.
The trail is not permitted just between men competitors and women competitors and vice versa. ONLY and EXCLUSIVELY in the race Chrono-Team (Sprint) draft is forbidden (no draft) and are allowed aero bike.

In the other cases, it’s important that the appendage do not exceed the frontal line of the outer brake levers.
Are also prohibited disc wheels and wheels with less than 5 races.

For limitations on categories see page RACES

For more details you can always refer to the FITRI technical regulations on the website Fitri section <a href=”http://www.fitri.it/download.html” target=”_blank”>DOWNLOAD</a> (regulations).




TRAIL: is the trail allowed in bike race? Torna all'indice

The trail is allowed in triathlons TriO Events (such legal draft).

The races are legal draft, until the Olympic distance. It’s always prohibited the trail between men competitors and women competitors and vice versa.

Draft is prohibited (no draft race) only on the Crono-Team race.




RACE PACK: what does the race pack contain? Torna all'indice

The race pack consists of an envelope containing:

  • T-Shirt Tri Like a Deejay
  • Bib number
  • Swimming cap numbered
  • Bracelet accessing pasta party
  • Helmet and bike stickers
  • Tattoo
  • Event Magazine
  • Event gadget
  • Possible discount and gadget coupons
  • Chip MYSDAM




TIME LIMIT: what is the maximum time allowed to finish the race? Torna all'indice

Maximum time for the different distances are established as follow:

SPRINT: 1 h e 45′

OLYMPIC: 3 h e 30′

SUPER SPRINT: 55′

CHRONO TEAM (Sprint): 1 h e 40′




N. CARD FITRI: I’m not yet in possession of the card number Fitri. How can I sign up? Torna all'indice

The registration system requires imperatively the addition of a card number FITRI (valid).

In these cases you should wait to be in possession of your FITRI card number and then proceed with the registration.

Demand your team, so you can be granted the card number.




REFUND: is it possible to receive a refund of the registration fee paid? Torna all'indice

According to the regulation, it’s not possible to grant a refund of the amount paid.

In case of non-participation, the entry can be held valid for the next edition or for another TriO Events race. You must communicate it to info@trioevents.it no later than the deadline set by Regulation race, that is the 21st of April 2017. It will be charged € 5,00 for administration expenses.




NON-PARTICIPATION: I registered but I can’t participate, how can I keep the registration fee? Torna all'indice

You can keep your subscription and the amount paid for the next edition of the same race or another race of the TriO Events circuit.

You will communicate your non-participation at info@trioevents.it within the time allowed by the regulation race, that is the April 21st, 2017.

An email with a coupon will be sent to you to use it at the time of registration to another race. By entering the code in the checkout area, the cost of your subscription will be reset, compensate the amount that you have previously paid. It will be charged € 5,00 for administration expenses.

Pay attention:

  • after the deadline set we will not be able to satisfy your request, for organizational reasons;
  • your membership could be passed from one to another of the races of TriO Events circuit at organization’s discretion;
  • the coupon does not compensate for any difference in the cost of registration between a race the another.




RACE PACK COLLECTION: if I lost the registration confirmation e-mail can I collect the race pack? Torna all'indice

All athletes must print out and take with them at the secretariat the confirmation e-mail registration.

This email represents a further confirmation of your registration and also of your payment.

In exceptional cases, if you forget or lose your email, you can anyway collect your number by presenting a document of your identity.

For bib number collection the secretariat will be placed as following:

  • Friday May 19th, 2017 from 5:00 pm to 8:00 pm
  • Saturday May 20th, 2017 from 8:30 am to 3:30 pm
  • Sunday  May 21st, 2017 from 7:30 am alle 11:30 am




DAYPASS: how can I subscribe the Daypass? Torna all'indice

If you are not affiliated Fitri, you can subscribe to the race by signing the daily membership (daypass) at the price of 20.00 € for olympic and sprint distances, 10,00€ for relay and 8,00€ for super sprint distance.

Proceed to registration at the section REGISTRATION of the race website.

The system will ask you to select the membership number Fitri or to request daypass.

At the checkout area you will notice, in addition to the registration fee, the cost of the daypass subscription

You will compile a form and submit it at info@trioevents.it with a copy of your agonistic medical certificate that must be valid.

FOR OLYMPIC (RELAY TOO) AND SPRINT REGISTRATIONS:

Be careful: the medical certificate is the most important part of the subscription and must be:

  • Italian (released in Italy by an Italian doctor, do not accept foreign certificates)
  • Agonistic
  • Specifically for triathlon (it must report the written TRIATHLON as sports practicable)
  • Valid (not expired)

When you send the two documents, TriO Events staff will give you a feedback on their accuracy and validity.

FOR SUPER SPRINT REGISTRATIONS:

ONLY for those who are enrolled in the super sprint distance you will be also accepted non-competitive medical certificate or a medical certificate not necessarily specific for triathlon.

NB: the certificate must be regulatory. Those who on the day of the race have not submitted the appropriate documentation at the secretariat, will not start the race!

Visit the page dedicated to DAYPASS on the race website and download the form now!




HOTEL: are there partner hotels for the athletes? Torna all'indice

On the website of the race you can see the partner hotels, in the specific section HOTEL.
These facilities offer discounts on rooms just for triathletes and their companions.

BE CAREFUL:

  • You will need to contact the HOTEL to define every detail of your stay (date, number of nights, additional services, type of treatment, etc.).




REGISTRATIONS DEADLINE: when does the registration close? Torna all'indice

The deadline for closing entries is 10 days before the day of the race, as regulation FITRI.
The deadline for registration is May 10th, 2017 for olympic and sprint race and May 11th, 2017 for super sprint,chrono-team and kids race.

Once the term will expire, exceptions of any kind will not be accepted, and it will not possible for any athlete participate at the race.

We will not make exceptions for anyone, each athlete will receive the same treatment.




REGISTRATION STATUS: how can I verify my membership or add services? Torna all'indice

You can access any time to the registration system http://trioseries.racemate.it using the email and password which you used for registration.
Logging in, you will see the status of your registration and your payment.

Your registration it will be confirmed only when you will receive a confirmation email to your email address.

You also have the possibility to add services to your registration (ex. Pasta party for companion).




SCHEDULE: what are the secretariat opening hours and the access hours to the transition area? Torna all'indice

Friday May 19th, 2017

Bib number withdrawal from 5:00 pm to 8:00 pm at Sala Azzurra, in front of Idropark Punta dell’Est Village

Saturday May 20th, 2017

SPRINT | 750m – 20km – 5km

Bib number withdrawal from 8:30 am to 11:30 am at Sala Azzurra, in front of Idropark Punta dell’Est Village

Transition area opening from 10:00 am alle 12:00 pm

​Briefing 12:10 pm

Start 12:30 pm

Maximum time 1 h e 45’

Awards 2:00 pm

TriO Village opening from 10.00 am to 7.00 pm

OLYMPIC | 1500m – 40km – 10km

Bib number withdrawal from 10:00 am to 2:00 pm at Sala Azzurra, in front of Idropark Punta dell’Est Village

Transition area opening from 12:30 pm to 2:30 pm

Briefing  2:40 pm

Starte 3:00 pm

Maximim time 3 h 30′

Awards 7:00 pm

TriO Village opening from 10.00 am to 7.00 pm

 

Sunday May 21st, 2017

KIDS | Cat. Minipuppies – Puppies – Beginners – Kids (from 6 to 13 years old)

Bib number withdrawal from 7:30 am to 10:00 am (also on Sunday from 8:30 am to 2:30 pm) at Sala Azzurra, in front of Idropark Punta dell’Est Village

Transition area opening from 8:00 am to 8:45 am

Briefing 8:40 am cat. Kids and then the othwers categories, 20 minutes before the starting time.

Start 9:00 am cat. Kids, 9:30 am cat. Beginners, 10:00 am cat. Puppies, 10:20 am cat. Minipuppies

Awards 12:00pm

TriO Village opening from 10.00 am to 7.00 pm

SUPER SPRINT| 400m – 10km – 2.5km

Bib number withdrawal from 7:30 am to 10:30 am at Sala Azzurra, din front of Idropark Punta dell’Est Village

Transition area opening from 8:30 am to 10:30 am

Briefing 10:40 am

Start 11:00 am

Maximum time 55 minutes

Awards 12:00pm

TriO Village opening  from 10.00 am to 7.00 pm

CHRONO TEAM (Sprint) | 750m – 20km – 10km

Bib number withdrawal from 7:30 am to 12:00 am at Sala Azzurra, din front of Idropark Punta dell’Est Village

Transition area opening from 10:30 am to 12:30 pm

Briefing 12:40 pm

Start 1:00 pm

Maximum time 1 h 45′

TriO Village opening from 9.00 am to 6.00 pm

Awards 4:00 pm

 

 




MINORS: can minor atlethes partecipate? Torna all'indice

In the Olympic distance races are allowed exclusively adult athletes. In sprint and super sprint races are also allowed minor athletes.




REPLACEMENTS: I can’t partecipate, can another atlethe replace me? Torna all'indice

You can read the information about terms and process to effectuate replacement with another athlete directly in the section “RULES” of the race website.

To make a replacement please contact us at info@trioevents.it indicating data of the substituted athlete and data of the athlete who replace him

The deadline for replacement is no later than May 10th, 2017  (2:30 pm) for sprint and olympic race, and Mat 11th, 2017 for kids, super sprint and chrono team races (2:30 pm).

Exceptions will not be accepted because of organizational issue.




TEAM: is it possible to make a registration for an entire group belonging to a team? Torna all'indice

Yes it is, the company president has to specify us a list of athletes names who want to register at info@trioevents.it. It will be our staff to enter any athlete. We need the following data: first and last name, email (one address for each athlete), n. of FITRI card, phone, address, contact in case of emergency, gadget size .

Alternatively, each athlete will have to register for the race himself, using the data and accepting the rules. The company will pay the total cost of the entries in a single solution. At that point, the subscription will be confirmed to each athletes.




MEMBERSHIP: can I shift from being registered as daypass to affiliated Fitri? Torna all'indice

Yes, you can communicate it at info@trioevents.it.
We will send you a coupon of the amount you paid for the ‘Daypass’, that you can spend on additional services or that you can use to registrate to another TriO Events race.




PARKING: Where can I park? Can I park with the camper:? Torna all'indice

to define




RENTAL:is it possible to rent the wetsuit or the bike or buy the body at the race village? Torna all'indice

It is possible rent the wetsuit at the following link (to define)

Each athlete must carry his own body for the race because it can’t be rent or buy in the village. Remember that, as per FITRI regulation, you can wear the whole body; the broken body can only be used if the distance between top and shorts does not exceed 15 cm behind. For more details, please refer to the FITRI technical regulations.

It won’t be possible to rent a bike at TriO Village, every athlete must be independently equipped with a bike.

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